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Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include:

• Loss of consciousness
• An acute confused state
• Fits that are not stopping
• Chest pain
• Breathing difficulties
• Severe bleeding that cannot be stopped
• Severe allergic reactions
• Severe burns or scalds

Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions.

Also call 999 if you think someone has had a major trauma, such as after a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.

You can find out more information about major trauma services on the NHS Website.